Return & Refund Policy
Our (https://trendysmartwatches.com) policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we (https://trendysmartwatches.com) can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and original packaging must not be damaged.
Returns are only accepted if item you received is not as described, is faulty, or is wrong product. We do not provide return, if you change your mind or do not like the product.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, once you contact us with your return request we will provide you the return address.
When you return the product to us and on receipt we find the product defective, faulty or not as described we will issue a full refund and if the product is fully functional and is as described return will not be accepted and refend will not be provided and the buyer will have to pay the shipping fees as advised by us to reship the item back to them.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be accepted as returns and no refund will be provided
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
There is often some processing time before a refund in the form of store credit is posted. If after 5 business days you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and once assessed and approved we will provide you return address to send your item to.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a store credit will me given to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should contact us we will inform you of the return address to mail your product to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and if we do not receive the returned item it will be buyers responsibility in this case.